Terms of service

Introduction

This page is governed by Yumiai and Robotics Private Limited (here in after referred to as the "Company," "We," or "Us"). By accessing or using this page, you acknowledge and agree to comply with the terms, policies, and guidelines set forth by the Company. These terms may be updated periodically, and continued use of the page constitutes acceptance of any modifications.

• Order Placement & Accuracy

  To ensure a smooth delivery experience, we request customers to double-check that all details provided at checkout — including shipping and billing information — are accurate. Inaccurate details may lead to delays or order cancellations.

• Agreement to Terms

  By placing an order on our website, you acknowledge and agree to be bound by the terms outlined here.

• Warranty Policy

  Yumiai and Robotics Private Limited warrants each Yumi Product against defects in materials under normal use in accordance with Yumi's published terms of use for a period of ONE (1) YEAR from the date of delivery of the original purchase by the end-user purchaser ("Warranty Period"). Please note warranty will be void if

  • product is exposed to water,
  • product is exposed to excessive humidity,
  • outer layer is tampered
  • product is burned in any way
  • product has short circuit because of excessive charging
  • product has any accidental damage

  Except where prohibited by applicable law, the warranty is non-transferable and is limited to the original purchaser and the country in which the product was purchased. If your Yumi Product was originally purchased by someone else as a gift for you, as shown by a gift receipt, you will be considered the "original purchaser".

How Consumer Law Relates to this Warranty- THE WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE).

What is Not Covered by the Warranty? The warranty does not apply to any non-Yumi branded hardware products, or any software, even if packaged or sold along with Yumi-branded hardware.

This Limited warranty policy is subject to the provisions of our Terms of Use:

• Do not collide, impact, squeeze or puncture;
• Do not wash the product, leave it in rain or leave it in >60% humid conditions
• Do not disassemble, repair or modify by yourself;
• Do not use this product when it is damaged or broken;
• Do not charge continuously for more than 4 hours;
• Do not clean the product during booting or charging.

Pre-Booking Terms & Conditions